Devocean offers a flat rate of $12.00 for International Shipping, and $25 for EMS 5 business days Shipping for Australia and the USA !
➳ All orders will be posted within 2-3 business days, please allow 4 days for custom handmade bikinis, once payment is received.
➳ Items are inspected by us before dispatch. Once an item has been sent we will no longer be responsible for goods shipped. Please check with your local post office if you experience problems during shipping.
➳ Final prices do not include relevant overseas customs duties, foreign taxes or other fees which may be imposed and this is the responsibility of the customer. Please check with your local customs office for further information.
☮ Estimated delivery ☮
14-21 business days to Australia, Asia and Europe.
14-18 business days to United States.
Express Shipping option will take 3 to 5 business days so choose this one if you’re in a hurry.
* on rare occasions shipments can take up to 6 weeks or longer *
We are not responsible for any delays of post service due to holidays or weather conditions and any damage or loss caused by a postal service. Note that some countries have very strict Customs and might hold packages for long (this is especially true for America)
Shipping via Indonesia Post (EMS) is available. Express postage will take 3-5 days. Please include your phone number in ‘note to seller’ at checkout if you require express service.
*Any taxes, duties, fees, insurance or charges for shipping methods are the buyer’s responsibility.
Returns & Refunds
Returns & Refunds of Crochet Bikini
➳ Requests for exchange must be reported to the Customer Service Center (email@example.com) within up to 03 calendar days from the date of receipt of the product.
➳ We at Devocean want to make sure you are 100% satisfied with your purchase so we have made our exchange system very simple. All items are inspected before being sent to ensure a high level of quality in the products you purchase from us.
➳ Devocean will exchange accessory items if returned within 7 days . Items must be unworn, unwashed, undamaged, unused, and with all original tags attached.
➳ Due to hygiene reasons there is NO RETURNS on bikinis for so please choose wisely and look the sizing tables available, make sure to measure yourself and send your sizing on a note.
➳ You’ll just need to cover the postage to send it back to us and supply a return postage satchel with your name, address and order number. Please contact us for return address.
* Custom and SALE items are marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
All exchanges must meet the following requirements:
Mail it back within 7 business days from the date of purchase
Please note Devocean does not refund because of change of mind. Refunds are only issued if an item it faulty. ( Faulty items must be returned within a 2 week period)
All products must be received in original condition – unworn, unwashed, with ALL tags still attached. Returned items not received in their original state will be automatically returned to the customer. Devocean reserves the right to reject a return if we conclude it is not in a new or unused condition.
➳If you cannot find anything in our store that you would like to exchange we will offer you a credit note to the amount of original purchase (excluding freight) which can be used in store and is valid for six months from the date of issue.
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